Nayax and Santander’s Getnet Partner to Transform Unattended Payments Across LatAm and Iberia

Getnet and Nayax have entered a strategic partnership to streamline integrated payment acceptance for unattended commerce across Latin America and Europe. For fintech professionals, this represents a significant consolidation of the self-service value chain, combining specialized hardware and loyalty software with deep regional acquiring expertise in high-growth markets like Chile, Mexico, and Brazil.

What was announced

The partnership establishes a unified framework for operators of automated self-service businesses to access an integrated payment solution. By combining Nayax’s commerce enablement technology with the Getnet acquiring platform, the agreement targets a wide array of unattended verticals, including vending machines, electric-vehicle (EV) chargers, and self-service kiosks. The primary objective is to provide these operators with a single, reliable method for accepting cashless payments while ensuring a standardized checkout experience for consumers across different geographies.

The operational rollout is scheduled to commence in Chile within the coming weeks. Following the initial launch, the services will expand progressively across a broad international footprint including Spain, Portugal, Brazil, Mexico, and Argentina. This phased approach is designed to provide Nayax with a scalable route into the Latin American region, where Getnet maintains a dominant market position. For Getnet, the agreement serves to broaden its existing product portfolio specifically within the unattended commerce space, a move intended to increase its overall processing volumes by capturing transactions in the automated retail sector.

The integration ensures that merchants can manage their fleet of machines with the same level of sophistication usually reserved for traditional point-of-sale environments. By bridging the gap between specialized hardware and local financial networks, the two companies aim to remove the technical friction that often hampers the expansion of self-service technology in emerging markets.

"This agreement represents another important step in our strategy to become the preferred payments partner for technology companies, ISVs and commerce platforms around the world," said Fabrice Mendez, Global Head of Partnerships at Getnet. "Nayax is a recognized global leader in unattended commerce, and together we will help merchants benefit from integrated payment experiences that combine global innovation with local acquiring expertise."

Fabrice Mendez, Global Head of Partnerships at Getnet.

The companies involved

Getnet is a global merchant payments platform that has established itself as a leading payment solutions provider, particularly within the Latin American and Iberian markets. The company focuses on providing robust acquiring infrastructure for a diverse range of merchants, from small businesses to large-scale global enterprises. Getnet’s market presence is characterized by its deep integration into local financial ecosystems, allowing it to offer specialized expertise in regional payment processing and regulatory compliance.

Nayax is a global commerce enablement, payments, and loyalty platform designed to help merchants scale their operations through automated solutions. The company is publicly traded on both the NASDAQ and the Tel Aviv Stock Exchange under the ticker NYAX. Nayax specializes in the unattended retail sector, providing the hardware and software necessary for machines to operate without on-site staff. Its platform includes tools for remote management, consumer engagement, and cashless payment processing, positioning it as a comprehensive service provider for the self-service economy.

What FF News has reported before

FF News has closely followed the evolution of the unattended retail and cashless payment sectors. We previously reported on the shifting consumer landscape in UK Arcade Visitors Ditch Coins as Cashless Payments Overtake Cash, highlighting the broader trend toward digital transactions in leisure environments. Regarding specific company developments, we covered how Nayax Launches VPOS Media 4 Mini to Streamline EV Charging Payments in Brazil, which signaled the company's early focus on the South American EV infrastructure. Additionally, we reported on Getnet’s efforts to enhance merchant tools in Getnet Launches Getnet Engage to Transform Merchant Loyalty Through Payment Terminals. Nayax’s technological advancements were also noted when Nayax Launches AI Layer for MoMa App to Revolutionize Unattended Retail Management, showcasing their push into artificial intelligence for retail operations.

What this means

The unattended commerce market is moving from a niche segment to a core component of global retail infrastructure, driven largely by the explosion of EV charging and automated kiosks. However, the industry remains plagued by fragmented acquiring landscapes that force operators to manage multiple bank relationships as they cross borders. This partnership addresses that pain point directly by pairing a hardware specialist with a regional acquiring powerhouse. It places significant pressure on local legacy banks that lack the specialized APIs and hardware certifications required for unattended environments. The success of this rollout will likely determine if this "all-in-one" hardware-plus-acquiring model becomes the standard for global self-service expansion.