Merchants Eye — Payments & Ecommerce News

Global Payments Boosts Authorization Rates with Visa Intelligent Data Exchange Integration

By Effie Foxtrot · 10 November 2026

In brief: Global Payments has integrated the Visa Intelligent Data Exchange (IDX) API into its Adaptive Authentication platform to improve merchant authorization rates and reduce false declines using AI.

Key facts
Primary TechnologyVisa Intelligent Data Exchange (IDX) API
Reported Improvement4% to 6% increase in approval rates
Initial GeographyUnited States and Canada
Press Release: Global Payments Boosts Authorization Rates with Visa Intelligent Data Exchange Integration | Featured Image by FF News

Global Payments has integrated the Visa Intelligent Data Exchange (IDX) API into its Adaptive Authentication platform to tackle the persistent issue of false declines in digital commerce. By facilitating richer data sharing between merchants and issuers in the U.S. and Canada, the expansion aims to increase authorization rates without introducing friction into the customer checkout experience.

What was announced

The expansion of the Global Payments Adaptive Authentication platform introduces the Visa IDX API as a core component of its intelligent authentication suite. This platform uses artificial intelligence to dynamically determine the most appropriate authentication strategy for every individual transaction. It draws on a range of capabilities, including 3D Secure, Data Only authentication, and Strong Customer Authentication (SCA) exemptions, now supplemented by the Visa IDX API.

The primary objective of the integration is to provide issuers with more comprehensive transaction insights during the authorization process. By sharing this richer data, merchants can reduce the likelihood of legitimate transactions being flagged as fraudulent, thereby maximizing conversion. While the broader Adaptive Authentication platform is available to Global Payments' clients on a global scale, the new Visa IDX API functionality is initially available for eligible domestic transactions within the United States and Canada.

The move follows internal data from Global Payments indicating that previous deployments of its AI-powered optimization models and Data Only authentication have yielded approval-rate improvements typically ranging between four and six percent. The platform also incorporates fraud and risk management capabilities from Ravelin, combining these with Global Payments' existing scale to streamline payment performance for businesses ranging from small enterprises to multinational corporations.

The companies involved

Global Payments Inc. is a major player in the payment technology and software sector, providing commerce solutions to businesses worldwide. The company focuses on the intersection of software and payment processing, handling complex payment flows across various geographies and industries. Its market position is defined by its ability to integrate value-added services, such as the Adaptive Authentication platform, to differentiate its core processing offering for merchants of all sizes.

Visa is one of the world's largest payment networks, facilitating electronic funds transfers globally by connecting consumers, merchants, financial institutions, and governments. The company’s North American operations, where Cietan Kitney serves as head of product, focus on evolving digital commerce standards through APIs and data-sharing protocols. This collaboration leverages Visa’s extensive network data to refine how transactions are verified, reflecting a broader strategy of moving beyond simple transaction switching toward providing high-level data intelligence to its partners to reduce false declines in the digital ecosystem.

What FF News has reported before

FF News has closely followed the strategic moves of both companies as they expand their technological footprints. Recently, Global Payments made headlines by becoming the official merchant services provider for NASCAR, a deal covering 12 major racetracks. Meanwhile, Visa has been active in international infrastructure, notably through the integration of the Jaywan domestic card into its acceptance platform in the UAE. The network also recently released its 2026 holiday spending outlook, predicting a 4.5% surge in U.S. consumer activity. These developments coincide with a broader industry shift toward AI integration, a trend highlighted by Tencent’s recent showcase of global payment connectivity and AI-powered finance.

What this means

This announcement highlights the growing industry consensus that "dumb" authentication is no longer viable in a high-velocity digital economy. As fraud becomes more sophisticated, the blunt instrument of declining any suspicious-looking transaction is costing merchants billions in lost revenue from legitimate customers. By moving toward an API-driven, data-rich exchange between the merchant and the issuer, Global Payments is putting pressure on legacy processors that still rely on static rules. The challenge for the sector remains the balance between security and speed; however, the shift toward AI-driven, dynamic selection of authentication methods suggests that the industry is moving away from one-size-fits-all security protocols in favor of bespoke, transaction-level intelligence.

Frequently asked questions

How does the Visa Intelligent Data Exchange API help merchants?

The Visa Intelligent Data Exchange (IDX) API allows merchants to share richer transaction data with card issuers. This provides issuers with better insights during the authorization process, which helps reduce false declines and improves overall approval rates for legitimate customers.

What is Global Payments Adaptive Authentication?

Global Payments Adaptive Authentication is an AI-powered platform that dynamically selects the best authentication strategy for every transaction. It uses a mix of 3D Secure, Data Only authentication, SCA Exemptions, and now the Visa IDX API to maximize conversion while minimizing friction.

What kind of approval rate improvements can businesses expect?

According to Global Payments, merchants using their Adaptive Authentication and Data Only optimization models have typically seen approval-rate improvements ranging from four to six percent, helping to recover sales that would have otherwise been lost to false declines.

About the companies

Global Payments

Website · 31 stories and 2 video interviews on FF News since 2021

Previously on FF News:

Visa

Website · 758 stories and 18 video interviews on FF News since 2018

Previously on FF News:

Companies in this story: Global Payments, Visa

People in this story: Cietan Kitney, John Winstel

More from News