Merchants Eye — Payments & Ecommerce News

Trustmi Launches AI Investigation Agent to Combat Sophisticated B2B Payment Fraud

By Lauren Towner · 6 August 2026

In brief: Trustmi has launched an AI Investigation Agent that uses agentic workflows to connect evidence across ERPs and emails, enabling finance teams to detect and stop B2B payment fraud in real time.

Key facts
Ghost Executive Incidents255 in H1 2026
Deadline Deception Incidents97 in H1 2026
Employee Warning Sign70% rely on typos/grammar
Case Study Loss$545,000 (Surfside Beach)
Press Release: Trustmi Launches AI Investigation Agent to Combat Sophisticated B2B Payment Fraud | Featured Image by FF News

Quick Summary

Trustmi has launched a new AI Investigation Agent to accelerate B2B fraud detection. By connecting evidence across ERPs, emails, and vendor records, the tool enables finance teams to stop sophisticated payment fraud in real time, addressing the growing gap between AI-driven attacks and traditional employee detection methods.

How Does the AI Investigation Agent Solve B2B Fraud?

The AI Investigation Agent addresses the fragmentation of modern corporate data. Fraudsters often exploit the silos between ERP platforms, email communications, and vendor management systems. Trustmi’s new tool utilizes agentic workflows to automatically reconstruct the narrative of a suspicious transaction, reasoning across these different environments to identify anomalies that a human might miss. By the time manual teams connect these signals, funds are often already lost; this agent ensures real-time risk mitigation.

  • Cross-system monitoring across email and ERPs.
  • Automated evidence connection to build a full fraud story.
  • Real-time collaboration tools for finance and security departments.

What New Threats Does Trustmi’s Research Reveal?

Trustmi’s analysis of nearly 600 intent-driven fraud attacks in early 2026 identified two specific emerging tactics. The first, Ghost Executive, involves fabricating internal approvals to make a payment appear pre-authorized. The second, Deadline Deception, uses artificial pressure to bypass standard verification protocols. These tactics are particularly effective because 70% of employees still look for obvious grammatical errors as their primary red flag, a metric rendered obsolete by generative AI tools used by criminals.

  • 255 Ghost Executive incidents identified in H1 2026.
  • 97 Deadline Deception attacks recorded in the same period.
  • 78% employee confidence vs. a high reliance on outdated detection markers.

Why is Cross-System Evidence Critical for Finance Teams?

Traditional security tools often fail because they only see one piece of the puzzle. A fraudulent invoice might look perfect in the ERP system, but the behavioral signals in the preceding email chain or a sudden change in vendor bank details tell a different story. Trustmi’s platform ensures that these behavioral AI signals are unified. This prevents scenarios like the Surfside Beach incident, where it took 45 days to uncover a $545,000 fraudulent vendor payment, by providing immediate visibility into the full attack lifecycle.

FF NEWS TAKE:

Trustmi’s launch of the AI Investigation Agent moves the needle by shifting fraud defense from reactive manual reviews to proactive agentic reasoning. As generative AI makes phishing and invoice fraud indistinguishable from legitimate business, the ability to connect evidence across systems is no longer a luxury - it is a necessity. This tool directly addresses the human-error gap that remains the weakest link in the global payments ecosystem.

Frequently asked questions

What is the Trustmi AI Investigation Agent?

The AI Investigation Agent is a purpose-built B2B fraud detection tool that uses agentic workflows to reason across business systems. It connects evidence from emails, vendor records, and ERP platforms to help finance and security teams identify and stop fraudulent transactions in real time.

How does the Ghost Executive fraud attack work?

A Ghost Executive attack occurs when fraudsters fabricate an executive's approval within business workflows, making a fraudulent payment appear as though a legitimate internal decision has already been made. Trustmi identified 255 such incidents in the first half of 2026 alone.

Why is traditional employee fraud training failing?

Traditional training is failing because 70% of employees still rely on typos and grammatical errors as primary warning signs. With the rise of generative AI, fraudsters can now create perfect, error-free communications, making attacks indistinguishable from normal business correspondence.

About the companies

Trustmi

Website · 3 stories on FF News since 2023

Previously on FF News:

Companies in this story: Trustmi

People in this story: Shai Gabay, Hannah Costello

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