NCR Atleos Secures Multi-Year ATM Management Extension with Shell UK Forecourts

Quick Summary

NCR Atleos has extended its partnership with Shell UK to manage 408 free-to-use ATMs across the national forecourt network. This ATM management extension ensures that Shell customers maintain reliable, 24/7 access to cash for fuel and convenience purchases while NCR Atleos handles all technical maintenance and compliance.

How Does the ATM Management Extension Benefit Shell UK?

The ATM management extension allows Shell to offload the technical and logistical complexities of cash provision to a specialized partner. By utilizing a fully managed service, Shell ensures that 408 ATM locations remain operational with high uptime, which is critical for high-traffic fuel and convenience sites. This partnership focuses on:

• End-to-end maintenance and real-time monitoring of hardware.
• Regulatory compliance and cash management logistics.
• Operational efficiency by reducing the burden on forecourt staff.

“Providing our customers with convenient, free access to cash remains an important part of the forecourt experience,” said Janine Albrecht-Webb, General Manager Mobility & Convenience for the UK at Shell. This strategy directly supports increased retail engagement and ensures that cash-preferring customers are not alienated during their journey.

What Role Does Cash Play in Modern Fuel Retail?

Despite the rise of digital payments, dependable cash access remains a cornerstone of the forecourt retail experience. For many consumers, cash is essential for ancillary services and small in-store purchases. By maintaining a national forecourt network of free-to-use ATMs, Shell and NCR Atleos are driving increased footfall and dwell time. Key metrics of this rollout include:

• Management of 408 free-to-use ATMs across the UK.
• Support for high-traffic locations requiring constant cash availability.
• Integration of self-service financial access into the broader mobility journey.

“Together, we are enabling convenient access to cash for consumers while helping drive footfall and enhance the retail experience across Shell’s forecourt network,” said Neil Martin, Area Managing Director for the UK at NCR Atleos.

FF NEWS TAKE:

This ATM management extension proves that cash is far from dead in the mobility sector. While many banks are retreating from physical footprints, NCR Atleos is successfully positioning itself as the utility layer for cash. For Shell, this is a savvy move to maintain customer loyalty and retail spend without the headache of managing hardware. It moves the needle by reinforcing the forecourt as a vital community hub for essential financial services.