BigCommerce and Chase Partner to Accelerate Online Checkout for 60,000 Retailers
By Georgia Stubbs · 15 May 2018

Quick Summary
BigCommerce has partnered with Chase to integrate Chase Pay and WePay, allowing over 60,000 merchants to offer streamlined checkouts. This collaboration enables 61 million Chase cardholders to use their credentials and Ultimate Rewards points for instant, secure online purchases, significantly reducing cart abandonment for small businesses.
How Does the BigCommerce Chase Pay Integration Improve Conversions?
The primary hurdle for online retailers is checkout optimization. By integrating Chase Pay, BigCommerce merchants can now tap into a massive ecosystem of 61 million pre-verified Chase Visa cardholders. This eliminates the need for manual data entry, allowing users to complete transactions in seconds.
- Access to 61 million Chase customers with stored credentials.
- Ability for consumers to redeem Ultimate Rewards points directly at checkout.
- Enhanced mobile shopping accessibility through a trusted digital wallet.
Streamlining the checkout process is critical for small and mid-sized businesses looking to compete with retail giants. By removing friction, merchants can expect a measurable lift in successful transactions and customer retention.
What Benefits Does WePay Integration Offer to Merchants?
Beyond the consumer-facing wallet, the partnership introduces immediate merchant onboarding through WePay, a Chase company. This allows retailers to move from setup to sales almost instantly, bypassing the traditional, lengthy merchant account approval processes.
- Instant payment acceptance for new and existing BigCommerce stores.
- Deeply integrated payments infrastructure that simplifies back-end management.
- Increased consumer confidence by leveraging the globally recognized Chase brand.
“Not only does WePay simplify and speed up the checkout process on merchant sites, but as part of the Chase family, it gives consumers more confidence in their online purchase decisions,” said Russell Klein, chief development officer at BigCommerce.
How Does This Partnership Support Small Business Growth?
This collaboration is designed to help small and mid-sized businesses scale by providing enterprise-grade financial tools. By combining BigCommerce’s open architecture with Chase’s financial reach, retailers can manage their entire digital presence—from shipping to Chase Pay loyalty integration—within a single ecosystem.
“We are working together to make great digital storefronts even stronger by streamlining the checkout and payments experience and making payment options more accessible to our customers,” said Rob Cameron, president of partnerships for Merchant Services at Chase.
FF NEWS TAKE:
This move by Chase and BigCommerce definitely moves the needle for the mid-market ecommerce sector. By embedding Chase Pay and WePay directly into the platform, Chase is effectively defending its territory against PayPal and Apple Pay. For BigCommerce, this is a massive win in the platform wars, offering a level of financial integration that makes it an incredibly attractive option for any merchant prioritizing conversion over complexity.
Companies in this story: JPMorgan Chase & Co., Chase, Facebook, WePay, eBay, Amazon, Visa, BigCommerce
People in this story: Rob Cameron, Russell Klein